|
DEPARTMENT
OF HEALTH AND SOCIAL SERVICES AND PUBLIC SAFETY
The Health and Social Services and Public Safety Portfolio in our Northern
Ireland Assembly is rumoured to have represented the one Ministerial Office
which local political parties wanted least. Whatever the truth is, by
common consent Health and Social Services was believed to be something
of a poisoned chalice. It was likely to test any new Minister to the extreme
with its highly contentious agenda including unresolved proposed closures
of small hospitals, and a growing and worrying mismatch between service
demands and available funding.
Health and Social Services
are rarely out of the news, with arguments about configuration of services
and the state of the Service. It is their propensity to illustrate both
the best and worst of human behaviour and values, though, which so often
places them in the spotlight. It is in the context of the Health Service
that countless acts of selfless love and care to the highly vulnerable are
acted out daily by nurses, doctors, social workers and the vast array of
staff who make up the UK’s largest workforce. At the same time, and always
guaranteed to attract media attention, the deceitfulness and wickedness
which Jeremiah observed as part of our fallen humanity emerges from the
same Health Service which produces such good. The conduct of disgraced GP
Dr Harold Shipman, the Bristol heart babies’ scandal, which was said to
have been nurtured by a ‘culture of arrogance’ and recently the abuse of
power in Liverpool’s Alder Hey Hospital pathology services have contributed
to the erosion of public confidence.
Christianity and Health
and Social Services intriguingly have a key requirement in common. This
has become clear as government ministers and Health Service managers struggle
to respond appropriately to the crises of confidence engendered by incidents
such as the Alder Hey organs scandal. They have concluded that public trust
is at the very heart of the Health Service. When Minister de Brún agreed
in February 2001 to set up a locaIinquiry into body organ removal and retention
practices she informed the Assembly that this was necessary to restore public
trust.
This shared core requirement
between Christianity and the Health Service emerged in a more general sense
following recent findings from research commissioned by the Adam Smith Institute.
Dr Shirley McIver commenting on these findings argued that they appear to
support the view that ‘young people have lost faith in the ability of the
NHS to satisfy their needs.’ This research found low expectations of the
future survival of the Welfare State and that ‘more people believed in the
survival of the monarchy than free NHS services.’
Axiomatically a fundamental
pre-requisite to public confidence in the Health Service is that its staff
must demonstrate they are worthy of such trust. This can no longer be assumed
with the progressive and, I believe, unstoppable shift in balance of power
from professional to patient. Furthermore it is made more difficult to achieve
by the growing gulf between public expectations and the ability of the Welfare
State as presently organised and resourced to deliver. In the UK spending
on health care compares unfavourably with most of our European neighbours.
In Northern Ireland too, per capita expenditure is acknowledged as substantially
and increasingly less than in the other devolved regions. This combination
of damage to public confidence and substantive under-resourcing has caused
Tony Blair nationally and Bairbre de Brún locally to affirm that they are
resolved to modernise the 1940’s institution which we know as the Health
Service.
The organisation of
the NHS since the 1940s was influenced by Christian charitable virtues to
meet the needs of the destitute and to provide for the most vulnerable.
The Welfare State was considered by many to be the ‘cheapest mode of maximum
insurance’ for all citizens against calamities such as personal ill health.
Through funding from national insurance payments paid by taxpayers the NHS
represented a universal prudent safeguard. The problem is that modest demands
anticipated in the 1940s have been replaced by a costly, growing menu of
services and treatment possibilities reflecting advances in medical science,
improved longevity, and changing personal family and societal values and
expectations. This is illustrated powerfully by the following trends locally
reported by Directors of Social Services.
Poverty
- one child in every four dependent upon social benefits;
Alcohol
Abuse - 22% males, 8% females drinking above sensible limits;
Family
breakdown - 5,000 separations/divorces per annum 27% of marriages
ending in divorce;
Domestic
violence - 14,000 incidents annually, with children present
in 93% of such incidents;
Lone
Parent Families - 26% of families with dependent children;
Emergence
from Conflict - a new pattern of violence now emerging, such
as drug wars, which are being tackled by Health and Social Services staff.
Few would argue that
the NHS was conceived when the moral climate and the prevailing ethic of
the 1940s limited demands likely to be made upon it. Harry Blamires, one
time student and later friend of C S Lewis at Oxford, illustrates the dilemma
faced by the emergence of the post-Christian mind and associated values
upon the NHS when he contrasts the ever-advancing treatment of infertile
couples through new forms of in-vitro fertilisation with the daily destruction
of ‘foetuses’ for other women within the same Service. The net result he
says is ‘a health service that engineers artificial birth here and artificial
death there. The Christian is bound to feel that men and women are trying
to be God’.
What then can the christian’s
response be to a Health Service that despite enjoying persistent public
support as an institution faces a crisis of confidence? Is there a distinctive
contribution which christians can make to a service where the underpinning
values and shared meanings of its past have been infected by wider post-modern
confusion, rendering it liable to accusations of being uncaring and to prevailing
uncertainty.
The fact that there
are large numbers of christians employed in the Health Service should afford
one of the best opportunities for practical application of salt and light,
for demonstration of christian relevance. Trust or confidence is a feature
not of structures or systems but of human interaction. It is a pivotal part
of human behaviour and relationships. It follows that if we want to restore
public confidence the focus for change in the NHS should be upon its enormous
workforce and not so much upon endless restructuring solutions. Meanwhile
what of that proportionately large if overall minority of christians working
in the Service? How can we communicate our faith to those who have abandoned
belief in a meta-narrative, absolute truth or in exclusivity, yet who so
often long for greater certainty? I find appealing what Ravi Zacharias has
to say.
We,
as christians, make a staggering claim. We lay claim to truth that is
exclusive … We proclaim one way to God - Jesus the Way, the Truth and
the Life. When we lay claim to truth in such radical terms, it is imperative
that such truth be undergirded by love. If it is not undergirded by love,
it makes the possessor of that truth obnoxious and the dogma repulsive.
Health and Social Services
provide the perfect context to practise, patiently but pro-actively, christian
love to patients and clients and reach out in love to colleagues who are
sceptical. We must with a heightened consciousness pursue iniatives in uncontrived,
authentic christian love in the Health and Social Services workplace.
Individual christians
can also impact positively upon the Service through pursuit and practice
of excellence, or what Vaughan Roberts calls ‘wholeheartedness in a broken
world that can’t be bothered.’ In In Search of Excellence, one of the top
selling management texts of the 80’s, the authors observed, “For us one
of the main clues to corporate excellence has come to be just such incidents
of unusual effort on the part of apparently ordinary individual employees.”
This should motivate ‘ordinary’ christians in the Health Service to believe
that, through wholeheartedness, christian values can be extra-ordinarily
asserted in a culture that is otherwise indifferent. To do so is to live
out the biblical mandate: ‘Whatever you do, work at it with all your heart,
as working for the Lord, not for men…’. (Col.3: 23). Thereby the self-styled
‘centres of excellence’, as our large teaching hospitals like to be known,
are forced to give way as excellence is potently relocated not in an institution
but in the ordinary individual.
Collectively too, christians
can make distinctive contributions to the Service. The example of Jesus,
who ‘went about … teaching and preaching and went about doing good and healing’,
provides the perfect harmonious model for witness and social action. 18th
and 19th century evangelicals displayed a passion for witness and social
service which flowed from their understanding of God as Creator and Law-giver,
Lord and Judge, and of people as uniquely valued, made in the image of God
and loved by Him. They viewed christian engagement with the world as expressing
the love of God in Christ through collective practical social service and
opposition to injustice. Similarly today christians can collectively contribute
to the health and well-being of people. This is especially true for those
who are most vulnerable, who churches can support both directly and indirectly.
They can provide organised christian alternatives to the marginalized eg
single parents, homeless persons, people with learning disabilities. It
is time for churches so to re-engage with society. Steve Chalke (Oasis Trust)
recently challenged what he calls ‘institutional secularism’ i.e. ‘where
christian love, belief and charity is ostracised and discriminated against’.
The christian can offer holistic care addressing not merely presenting problems
but the whole person. The Health and Social Services, with their necessary
remit for the most vulnerable and with their increasingly limited capacity
to fully and satisfactorily meet the needs of such, present christians with
opportunity for new forms of engagement, which challenge institutional secularism.
Brian
Coulter is Chief Executive of the Fold Group, is a former Assistant Director
of Social Services and current Chair of the Eastern Health and Social
Services Council. He attends ChristChurch, Belfast.
|